There are the following steps to fix this issue:
Clear google play store all data:
Delete the whole data from the Google Play Store. This tends to set the application back to the square one and also get rid of the saved information including any glitchy data causing the issue.
To do this follow the steps below:
- Go to the settings
- Find Application manager or Apps
- Swipe down to Clear data. You can also go to Storage first, and then Clear data.
Check Date and Time Settings:
To fix this problem, go to the Settings then to the System. You will see Date andTime. Click on this to see if your device is on Automatic date and time provided by your network. This option should be always toggled on.
Clear all Cache of Google play store:
Here is how to clear the cache
- Go to Settings
- Find Application manager or Apps
- Swipe down to Clear cache
Update Google play store data install latest version:
You should also make sure that the Play Store is also updated. Go to the Play Store application and hit the menu button. Go to Settings and scroll to General. You will see when your Google Play application updates. Tap on the Auto-update apps and make sure it is checked over Wi-Fi.
Either Reset Google Account Settings:
To do these go to Settings and then click Accounts. Select the Google account you want to get rid of and tap the menu icon. Click Remove account.
After doing that re-enter your Google account. Go to Settings and click Account again. Add Account and see if the problem is solved.
Either Read about if google play store not working or responding o any device on mention links
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