Here is what you should if the Play Store app does not work for you.
Fix your Date & Time Settings
Google’s servers do encounter issues syncing with your device when you have a wrong date & time set. To fix that, you just need to head on to the system’s settings and then tap on “Date & Time”.
Now, make sure that you have “Automatic date & time” and “Automatic time zone” enabled. On the off chance, if it was previously enabled, try tweaking the date & time manually.
Clean Play Store’s Cached Data
So, you can try clearing the cached data to resolve any issues with the Google Play Store. In order to clear Play Store’s cache, follow these steps:
Step #1: Head to the System’s settings.
Step #2: Scroll down and tap on “Apps“.
Step #3: Now, scroll down to find the Google Play Store and tap on it.
Step #4: Navigate your way through the storage menu and then tap on “CLEAR CACHE“.
Reset Google Play Store – Clear Data
In order to clear Play Store’s data, you need to follow these steps (refer to the image above):
Step #1: Launch system’s settings.
Step #2: Scroll down to find “Apps” and then tap on it.
Step #3: Now, scroll down and click on “Google Play Store“.
Step #4: Navigate your way through the storage menu and then tap on “CLEAR DATA“.
Install the latest version of Play Store
There is a simple reason why developers push an update to an app or a software – to address problems and to improve. Similarly, Google rolls out Play Store updates to fix the issues and add more features.
However, there might be a delay in receiving those updates depending on the country you live in. So, if you are in a rush and want to resolve the issue with the Google Play Store. You can simply grab the latest official APK file from APKMirror and get it installed. We would not recommend downloading the APK file from other websites.
Back to Play Store’s Factory Version
In order to uninstall previous updates, you need to follow these steps:
Step #1: Launch system’s settings.
Step #2: Scroll down to find “Apps” and then tap on it.
Step #3: Now, scroll down and click on “Google Play Store“.
Step #4: Click on “Uninstall Updates” and proceed to uninstall the recent updates to the Play Store.
Make Sure Google Play Services Work Fine
Google Play Services provide the core functionality to Google’s services and synchronization. You may not observe the Google Play Services listed in your app drawer but when you head on to the settings and navigate to the application manager, you will find it listed. And, Google Play Services may affect the functionality of the Play Store as well.
Now, you can try clearing the cache, clearing the data or update the Google Play services to make sure everything is alright. So, as an added solution, you can give it a whirl and see whether this method fixes the issue which made Google Play Store non-functional.
Force Stop the Play Store
Here is how you can force stop an app:
Step #1: Launch system’s settings.
Step #2: Scroll down to find “Apps” and then tap on it.
Step #3: Now, scroll down and click on “Google Play Store“.
Step #4: Click on “Force Stop” and then re-launch it.
Factory Data Reset
If nothing works, you can try performing a factory reset (hard reset) which would erase all of your data, uninstall applications, remove user accounts, and so on.
However, it is not advisable to perform a factory reset unless you have several issues on your device. It would be your final call and do make sure to have a backup of your data if you decide to reset your device.
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