4 Simple Steps for fix Google Play Error not working

The four fixes are: Stop the app and then wipe the Store’s cache and/or data; switch from a data connection to WiFi; Uninstall and Reinstall the Play Store (requires root privileges); refresh your Google Account.

Stop App, Wipe Cache and Data

The Google Play Store relies on other processes that runs silently in the background. Whenever you wipe the Google Play Store, it’s also a good idea to do the same with Google Services and Google Framework Services. Optionally, you may also want to wipe data for Download Manager. Once wiped, restart your device and then reattempt the installation or update. This may require that you reenter your login information.

Because this method resolves most issues, I’ll provide a step-by-step rundown:

First, go to Settings. Then navigate to Apps and find the tab for All.

Next, choose Google Play Services and go to FORCE STOP and stop the app. Then choose CLEAR CACHE (or CLEAR DATA, which also wipes the cache, but requires that you re-log into the service).

android wipe play store cache and data 2

Switch From Data to WiFi

A lot of apps won’t install if your Internet connection is spotty — which commonly afflicts those using mobile data. To switch from mobile data to WiFi, simply connect to a WiFi network.

Uninstall and Reinstall the Play Store App

For those with root access (what’s Android root?), users can uninstall and reinstall the Google Play Store. You can download a mostly up-to-date copy of the Store, which requires that you use a file manager (like Amaze File Manager).

Refresh your Google Account

Refreshing, or removing and re-adding, your Google Account isn’t very hard. Here’s Google’s official instructions (technically, these instructions cover Nexus devices, but they will work for most everyone). WARNING: This will remove your personal data from the device, including messages and other data.

First, head to Settings. Then choose Accounts.

Then select the account that’s experiencing issues. If all accounts suffer from the problem, you will need to remove all the accounts. Choose the menu option, which is represented by three vertical dots, located at the top-right of the screen. Then choose Remove account.